Emergency Support Form

Welcome to the JangoMail 911 Emergency Support site. The form below can be used by paying customers to page our technicians 24 hours a day. Please only use the form below if you are experiencing a JangoMail emergency. If you are not experiencing an emergency, then please contact us here or call us at 1-855-709-4099 or 937-701-7140 (USA) during Eastern Standard Time business hours, and we will get back to you as soon as possible.

JangoMail Jackalope

JangoMail can be contacted via postal mail, phone, fax, or email. Support is provided to all existing and potential JangoMail clients via phone and email; however, 911 emergency support is for customers with paid accounts only.

  • Office Hours:

    Monday - Friday, 7:00
    AM to 5:00 PM EST
    (New York Time)

  • U.S. Sales Inquiries:

    1-888-GO-JANGO or

    U.S. Support Inquiries:

    1-855-709-4099 (Toll Free)

    International Sales or Support


  • JangoMail

    8087 Washington Village Drive
    Suite 201
    Dayton, OH 45458
    United States of America

  • Fax:

    U.S. 1-800-854-1526 or
    International 630-604-4082

  • Sales Inquiry Contact Form:

    JangoMail Sales

    Existing Customer Support Form:

    JangoMail Support

    24 Hour Emergency Support Site:


Important: Should you receive our voice mail system when calling for support, leave your username or account email address and a specific message detailing your issue rather than a general message such as "Please contact me" or "I need help with my account" to ensure the fastest and most accurate response.